FAQs

Frequently Asked Questions (FAQ)

Are your tools authentic?

Yes. We are committed to offering authentic professional barber and salon tools sourced through trusted U.S.-based distributors and suppliers.

Are you an authorized dealer?

Fiore Beauty Shop operates as an independent U.S.-based online retailer. We source authentic professional barber and salon tools through trusted U.S.-based distributors and suppliers.

Do your tools include manufacturer warranty coverage?

Certain tools may include manufacturer warranty coverage when offered by the manufacturer. Warranty terms and coverage may vary depending on the brand and product.

If you have questions about warranty coverage for a specific item, please contact us before purchasing.

How long does shipping take?

Most orders are processed and shipped within 1–3 business days.

Standard Shipping

  • Estimated delivery time: 3–5 business days after shipment.

Express Shipping

  • Orders are typically processed the same business day.

  • Estimated transit time: 1–2 business days after shipment.

Orders are not processed or shipped on weekends or holidays.

Shipping estimates provided at checkout are estimates only and are not guaranteed.

Where do you ship?

Fiore Beauty Shop currently ships only within the United States.

We do not currently offer international shipping.

How much does shipping cost?

Standard Shipping

  • Orders under $200 are charged a flat shipping fee of $10.

  • Orders of $200 or more qualify for FREE Standard Shipping.

Express Shipping

  • Express Shipping is available for a flat rate of $20.

  • Orders placed using Express Shipping are typically processed the same business day.

  • Estimated transit time is 1–2 business days.

Please Note: The free shipping offer on orders over $200 applies only to Standard Shipping and does not apply to Express Shipping.

Shipping rates and available delivery options are displayed at checkout before payment is completed.

Do you offer returns?

Yes. Eligible new and unused items may be returned within 30 days of delivery.

Returned items must be in original condition with all original packaging, accessories, and included parts.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

How long do refunds take?

Approved refunds are issued to the original payment method within 7 business days after the return has been received and approved.

Processing times may vary depending on your bank or payment provider.

What should I do if my order arrives damaged or incorrect?

Please contact us within 30 days of delivery and include your order number along with photos of the issue so we can assist you as quickly as possible.

Do you have a physical store?

Fiore Beauty Shop currently operates as an online-only business and does not maintain a public retail storefront for in-person shopping or pickup.

How can I contact customer support?

Email: fiorebeautysply@gmail.com

Phone: (786) 831-7135

Is checkout on your website secure?

Yes. We strive to provide a secure shopping experience and use secure checkout and payment processing systems to help protect customer information.

What types of tools do you sell?

We specialize in professional barber and salon tools, including:

  • Clippers

  • Trimmers

  • Shavers

  • Hair Dryers

  • Flat Irons

  • Hot Brushes

  • Other Professional Barber & Salon Equipment

We offer products from recognized brands such as Wahl, BaBylissPRO, StyleCraft, Gamma+, Andis, JRL, Cocco, and more.

Fiore Beauty Shop operates as an independent U.S.-based retailer and is committed to offering authentic professional barber and salon tools sourced through trusted U.S.-based distributors and suppliers.