30-Day Return Policy

Welcome to Fiore Beauty Shop, operated by Pulido's Beauty Supply LLC. We are committed to providing quality professional barber and salon tools along with reliable customer service. Please review our return policy before placing an order.

30-Day Return Window

Eligible new and unused items may be returned within 30 days of delivery.

Return Eligibility

To be eligible for a return, items must:

• Be unused and in original condition

• Include original packaging, accessories, manuals, and included parts

• Show no signs of wear, damage, scratches, hair, or alterations

Returns that do not meet these conditions may not qualify for a refund.

Non-Returnable Items

Returns may not be accepted for:

• Used or altered tools

• Items damaged after delivery

• Returns requested outside the 30-day return period

• Tools missing original packaging, accessories, or parts

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery. To help us resolve the issue quickly, please include your order number along with clear photos of the issue.

Once approved, we will provide return instructions and arrange a replacement or refund when applicable.

Manufacturer Warranty

Certain tools sold by Fiore Beauty Shop may include manufacturer warranty coverage when offered by the product manufacturer. Warranty terms, coverage periods, and claim processes may vary depending on the brand and tool.

For questions regarding manufacturer warranty coverage for a specific item, please contact us before purchasing.

Fiore Beauty Shop does not provide additional warranties beyond those offered by the manufacturer unless explicitly stated otherwise.

Refunds

Refunds are processed after returned items are received and inspected.

Approved refunds will be issued to the original payment method within 7 business days after the return has been approved. Depending on your financial institution or payment provider, processing times may vary.

Return Shipping

Customers are responsible for return shipping costs and purchasing a return shipping label unless the item arrived damaged, defective, or incorrect.

Contact Us

To start a return or refund request, please contact us before sending any item back.

Legal Entity: Pulido's Beauty Supply LLC
Trade Name: Fiore Beauty Shop
Email: fiorebeautysply@gmail.com